Moon Bingo
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Moon Bingo
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GB
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Mrs c 6 reviews
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Easy to talk to
- Easy to talk to
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Me 3 reviews
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I deposited but forgot to put my promo code in.
- I deposited and i forgot to put the promo code in and contacted Moon Bingo and they credited me with 15 free spins which they didnt have to and I am soo happy they did that for me.
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John 2 reviews
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denisa m just helped me sort out my…
- denisa m just helped me sort out my problem thank you
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Dennie 3 reviews
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What great customer service !
- What great customer service !! Emanuela Maria Mihali dealt with my query’s fast and efficiently!I’m till waiting my winnings but I’ve been assured a couple of days to wait .All in all a good experience
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Bret Pringley 1 reviews
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Alin was very helpful resolved my…
- Alin was very helpful resolved my situation straight away
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John 2 reviews
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Joined last week and made a Large…
- joined last week deposited £50 won £1700 received my winnings next day
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Margaret Croy 10 reviews
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AN ABSOLUTE JOKE
- Recently won over £2000 on this website. Went to withdraw and was asked to provide ID. supplied them with the following passport photo bank details recent utility bill birth and marriage certificate every piece of ID I own. Still not paying out. Live chat requested a citizen card looked into one of those and it provides less detail than I have already given them. I am now seeking advice from the Gambling Commission as I feel as if Im being scammed
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Maria 4 reviews
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SCAM 0%chance of winning please read
- THEY DO NOT ADD TICKET PURCHASES TO THE PRIZE POOL You can like I did purchase tickets win the game and win less than the amount you bought the tickets for. This is an absolute scam. then when queried they will tell you you knew the prize pool before you bought the tickets. I bought £4.80 of tickets won the game and won £3.something. BE AWARE. After a long complaint i got this response. I am truly sorry you feel this way. Kindly note I have only provided information that we have available. The prize is presented beforehand on each room and it is only up to our players how much they want to spend on tickets.
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Donna Coyne 3 reviews
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ABSOLUTE JOKE MOONBINGO!!!!
- ABSOLUTE JOKE MOONBINGO!!!!WHAT A SCAM!!! THIS IS MY SECOND REVIEW AS MY WITHDRAWAL HAS STILL NOT BEEN ACTIONED OR VERIFIED NOW AFTER 3 WEEKS!!!I HAVE SENT ALL DOCUMENTS REQUESTED AND NOW THEY ARE ASKING FOR THE SAME DOCUMENT AGAIN!!! JUST DRAGGING OUT MAKING PAYMENT!!!EACH TIME I EMAIL DOCUMENTS A NEW CUSTOMER ADVISOR SAYS SOMETHING DIFFERENT!!! THEY ASKED FOR PAYPAL STATEMENT AND WHEN THAT WAS SENT THEY AS FOR BANK STATEMENT ATTACHED TO PAYPAL!!! NOW THATS SENT THEY THEN SAY WE DONT NEED BANK STATEMENT WE NEED A PAYPAL STATEMENT!!THIS COMPANY NEEDS TO BE HELD TO ACCOUNT!!! NO PHONE NUMBER TO CALL AND NO MANAGER TO CONTACT.
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Gemma 4 reviews
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Tried withdraw £2100 winnings and they…
- Tried withdraw £2100 winnings and they have closed my account and refused my withdrawal. I sent them all id they needed but as bank is in my mums name but I solely use it as not able to open one I have used this bank account for years and always withdrawn from moon bingo to this account never been a problem or looked at I need legal advice
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Me 3 reviews
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Blocked account
- Why have u blocked me account I would like someone to contact me I have sent emails and got ignored this is disgusting they way u treat people I have money on that account
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Michael Quinn 4 reviews
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AVOID AVOID AVOID AND AVOID!!
- I won and they needed to verify my details before payout. Fair enough. Passport provided as requested. Then the passport next to my gace provided. Driving license provided.The problems started when I couldnt provide a copy of my card as it is a virtual card.Not to worry. They said I could provide a bank statement. Bank statement sent.Sorry we cant accept it as its a joint account. So....how else can I verify myself? Surely a joint account can be used to make deposits? What a joke!They said to send a bank statement with the transaction on. I had to wait for the bank transaction to come through.They then ask for a screenshot of my virtual card! Ive provided the alternative evidence as requested and now theyre asking for more? I cant provide this as the app doesnt allow screenshots for security reasons!4 times they asked me for my physical card! You send an email and somebody different replies each time. The responses tale 3 working days so imagine how frustrating this is.Ever since I said Id make a complaint Ive not had a response. Nearly 2 weeks later. Ive sent 4 emails and just being ignored. Over 1 month Ive been waiting for my money!Stay away from this site and company!! I use the same documents to verify elsewhere with no issues. This is a complete scam so you cant withdraw winnings and they get to keep them!!AVOID AVOID AVOID!!
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Lee 2 reviews
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Not give one
- Shut down my account as moonbingo.com are the worse!!!! You dont win its just a grabbing money website. AVOID AVOID AVOID. SHAME ON YOU!!!!!
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Consumer 1 reviews
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Madalina M was very patient with me. Thank you
- I cant screenshot and Madalina was very helpful telling me how to show the offer from another device.
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Stacey Wilson 1 reviews
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Mr Alex is very good asistent and he…
- Mr Alex is very good asistent and he respond quickly and helps very nice to me and very helpful nex time I like if he asistent to me all the time thank y Alex
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Aaron Lowe 2 reviews
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This is a scam website
- This is a scam website If you win let me tell you what they asking Prof of PayPal Prof of bank statement Proff of driving licence Your passport Resident permit (if you British so then bye bye )Ss300 ducument ( whole year tax calculation)Then ? So send this again and again they will never pay you Never play on this scammers website it’s calling broadway gaming and they have more websites I will be reporting this to Gambling comissing and ofcem To stop scamming more people
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Elizabeth 16 reviews
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If I could give it zero I would
- If I could give it zero I would. Site and games are ok but trying to withdraw your money is horrendous. Then you get blocked. Calls unanswered emails not responded too. Reporting to governing body. To clarify I joined the site and they were perfectly happy to take my money. When I tried to withdraw rather than been asked to validate my account uploading documents ect my account was just blocked. Took 32 days to get a response. I email and I get nothing. I’ve sent proof of id that’s excepted proof of address also accepted. I’ve sent everything I can think of from my bank but they want original card which was stolen and replaced by the bank. I’ve been trying to withdraw for 97 days and still no withdrawal. Moon bingo is a disgrace
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dorothy talbot 3 reviews
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Madalina thanks for your help
- Madalina thanks for your help
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Anna 2 reviews
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Alina p was really helpful with my…
- Alina p was really helpful with my problems an fixed them straight away
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cello 3 reviews
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Madalina was fantastic was really…
- Madalina was fantastic was really helpful and friendly
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Sue Sargent 1 reviews
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customer 2 reviews
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Rachy 2 reviews
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jade keen 6 reviews
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262 people have already reviewed Moon Bingo. Read about their experiences and share your own!
FAQ
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