Merkurslots
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Merkurslots
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Soul Burner 2 reviews
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You have lost a customer
- I have decided to give this place a 1 star today after being a regular customer for years at Croydon Merkur.Today I went there to play slots. I was £700 in and finally landed a bonus on Gold Winner. I had to make a big gamble to get the bonus. The bonus game started and into the 3rd spin it paid £60 and then the machine crashed. I called the staff and the girl that worked there saw the error message on my machine.However she said as it was a technical issue there was nothing that she could do about it.Further to the insult she made it sound like I was lying as there was no proof how much the bonus paid when the game crashed. I explained the game crashed during the bonus and it paid £60 but the bonus has not yet finished. She offered me a £10 match play credit which I found to be an insult.I asked for £60 and even a £100 for the technical error. As the bonus hasnt completed it could have been more than that.The staff there gave a sarcastic response as if I was lying to get free play credits.Im a regular and bring £1000 with me each session. Its not so much about money or losing but the way Merkur treat their customers with insults and unfairness is beyond believe. Why does the customer have to lose out when it was a technical fault.They could have checked the cameras and or I refuse to believe they cant check the machine systems and logs. How can there not be protocols for these situations. Its more about not caring and putting the blame onto the customers.After today I will never go back there again. You have been warned folks. If they machines crashes its at your loss.
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Mark Battle 1 reviews
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This is a very bad street slot machines…
- This is a very bad street slot machines there is something dodgy going with this company there are people walking in the shops which they are not local they only play the £100 jackpot machines and they walk out with thousands of pounds win and you never see them anymore where the locals loose and loose they never win I never won anything myself I’ve noticed something is dodgy with this street slot company and I decided to self exclude myself from here and I am very happy I’ve decided to self exclude myself from here no matter how much you try to win something you never given the chance
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Mark 3 reviews
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Really bad company they are taking…
- Really bad company they are taking money for Christmas lik all places the one in Bethnal green is the worst the manager a black man is too nosey and bored follows you around the shop and tells everyone what others have won. I hope everyone boycotts these shops.
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Zain Sahil 2 reviews
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I have lost more than £3000 in 4 days
- I have lost more than £3000 in 4 days. Went into merkerslots in Ealing on Wednesday Thursday Friday and Saturday haven’t won anything they are super trash stay away…..
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Eric 3 reviews
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Account locked
- Well was enjoying myself and winning a little then suddenly I was locked out ???I have played on the site before with no problems didnt actually win on that occasion. so I just hope its a glitch I am obviously verified or they wouldnt let me deposit a little concerned because I have 647 in my account :-( got in touch with chat problem solved quickly big thumbs up.
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Maria Marney 11 reviews
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I’m gonna give 3 stars for now due to…
- I’m gonna give 3 stars for now due to the amount of time iv been playing which is only a week….I have found it harder to get bonus’s etc than other sites but have also had some good wins. Been playing a week … £330 in and £440 out so slightly in profit but it really does play ur money down until these bonuses trigger but when they do I have found they do pay.Withdrawal - excellent - hassle free and instantly credited to you I haven’t been asked to provide any documents yet so I don’t know what that process will be like cos iv read this is where a lot of people come up against issues. So far I’m happy with what iv got but can see how people do some serious money on here chasing bonuses etc what we need to remember is this is gambling some you win some u lose!
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alex 52 reviews
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Not even got past the verification…
- I did not even get past the verification process on this site. As you can see from my reviews I have been on most of these sites yet after four weeks of trying to get verified by this crowd I have now given up. If they cant communicate with their players regarding simple issues in which no other online casino has had with me then I am not going to trust them. It just seems they are I.D scammers. Never ever have I been unable to join a site because of a verification process.
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George Boddington 1 reviews
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I had an issue with my withdrawal
- I had an issue with my withdrawal Bruno and Clark helped me sort my issue straight away! The slots seem fair and I have had a fantastic experience on this website. Top notch! Casinos gwtva bad wrap on trust pilot however I am very happy with my experience at merkur slots!
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Sharon Williams 14 reviews
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Do not join it’s the biggest rip offno…
- Do not join it’s the biggest rip offno wonder they give you bonus coz they know there money is safe.170 spins on ff before i got 3 scatters and won 1.60 you dont get the fisherman and the dish together and thats on all the ff games.AVOID
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Shaun Bell Bell 41 reviews
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Most disgusting site Ive ever played…
- Most disgusting site Ive ever played on its a joke get people to make videos to show that you can win but its not like that really the games have rrp and its like 96.7 something like that so is it right to only hit one win from 40 that dont seem right to me wish these places like this site get banned in Britain BIG RIP OFF STAY AWAY
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RGE 38 reviews
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Good for dope heads
- I stepped in the Taunton branch - smelt of cannabis/weed smoke. Disgusting.
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Marcin Polar 153 reviews
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Scammers cheaters and thieves.Rigged…
- Scammers cheaters and thieves.Rigged games so basically not worth to play there.Highly recommend to avoid.Their bonus offers are worth as much they are.Always getting the lowest prize available no matter what so nothing to be surprised that loosing because of rigged games.
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FAQ
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