Joe Fortune Casino
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Joe Fortune Casino
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AU
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hold 2 reviews
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Rude customer service
- 99 percent of the time customer service chat are uber friendly and helpful When my conection is cut the chat history is lost so I didnt see her response. Instead she treats me like an idiot and doesnt respond to my request. i asked the minimum amount required to deposit for etherum. the amount she said i did not see she then tells me to go online and check for myself and when i explained i lost my chat history she just copied and pasted a link 3 times instead of simply telling me a number in au dollars... she then tries to educate me that cryptocurrency can fluctuate... i mean like dur I Know that... i then explained again i did not see the number she wrote due to my conection being cut she then repeated the same thing that crypto can fluctuate. instead of typing and copy and pasting all she had to do as hit the keypad and enter a number. Instead she says she said it 4 times um no she did not it took me to say please help me in capital letters and then pretty please with a cherry on top she then said it condescendingly.. I mean Lo***a my dear I am a long serving customer and it is your job to serve the customer... Instead of being rude and snarky Her first response was ?* When I give my verification information. Your job is to help customers instead of telling them to figure it out themselves. Even if you dont like the customer.. customer service. Serve the customer.. I have never met such a rude customer service woman.. I am a Titanium level customer too Joes has taken thousands of my money! I helped pay customer service. Im going to go play elsewhere as a result. I was going to go one star but in actuality their custom service is quite nice and helpful. Just one bad egg on a bad day.
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Jack Egan 1 reviews
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Joe Fortune closed my account after I…
- Joe Fortune closed my account after I deposited and won fairly. I used my personal bank account and did nothing wrong. They claimed “suspicious activity” but won’t explain or return my winnings. I’ve filed a formal complaint and will keep escalating until this is resolved. Be careful.
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Nicola Economou 1 reviews
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Joe fortune are a scam.
- Joe fortune are a scam.Opened an account last night and started playing. I made 3 deposits and ended up with a winning of $700.60I went to login this morning only hrs later and I go to log back in to withdraw my winnings and my account is disabled. I received a very baseless email false alleging my account was disabled and I can never join again due to fraudulent activities with no clarification on what fraudulent activities occurred. From other users it appears Jor fortune is known for using these tactics to avoid paying out winnings.Email I received is attachedHelloWhile conducting our investigation it was found that your account is in breach of our Terms of Service and Player Agreement. Due to this breach the decision was made to terminate our business relationship with you and discontinue all services and products offered. Please refer to the below clause as per our Terms of Service.Terms Broken:6.2. Fraudulent unlawful dishonest or improper activityWe ask that you refrain from creating any other accounts. Discovery of any accounts created and/or accessed by yourself will result in immediate termination of your account and any associated balance voided. This decision was made with careful consideration given all the evidence brought forth and judge this decision to be final.Regards
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NobodyCancrossit 2 reviews
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I also deposited litecoin 11.13am still…
- I also deposited litecoin 11.13am still hasnt landed at 5.51pm Im happy hearing Im not alone
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Sean Downey 1 reviews
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Zero customer support anymore
- Deposited litecoin and it has not shown in my account.Have tried the email and chat but neither work. Customer service has disappeared and is now uncontactable. Seems like a sinking ship in general would avoid and use a different online casino
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Eliana Myers 1 reviews
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I joined because a mate referred me and…
- I joined because a mate referred me and I ended up getting a $100 bonus. Played through it on some pokies and won a bit. The cashback deal came in handy after a losing week too. Support was quick to explain how the bonus system worked when I had questions.
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What are some famous roulette scandals and controversies throughout history?
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