I lost 10 000 in a game insta said was…

• I lost 10 000 in a game insta said was busted ! White Wolf moon . The game does not give away any freespinns or bonus .. I did not get compensated for it or enything . Then they accedently told me that other player had The same problem with this game ! Then after a White i got a answer that this info wasnt for me instead it was for instas tecnicals so The money they got on this game from all players they didnt pay back of eny kind no compensation ! Nothing ! So this site does The ugly thing to get new players by leting The player win and sudenly it stops ! Because they can change every game how they want .. If you want to lose money ! Just go ahead and play here ! They are using other person to leave 5star rate here on trustpilot ! If you can see how meny that leaves bad rating here and then right from nowhere it comes a 5 star rating ! A GOOD ADWICE STAY AWAY FROM INSTASPIN

Saw an advert on Facebook the instaspin games.

• Saw an advert on Facebook about the games downloaded verified account and deposited £20 which they gave me an extra £20 as first deposit. Played a few games overall won £200 withdrew the cash and in the bank the next working day. Customer service was helpful with queries. Only deleted the app as I have a very addictive personality and would keep playing till I lost all my money. Overall a good game app.

No concerns from me

• I first played this on Saturday evening after an ad popped up on socials. I deposited £40 got a further £40 bonus and quickly won £1300. Had to jump through a few hoops in terms of verifying my account but did this and it was verified quickly. I was very cynical about the money actually landing in my bank and especially after reading so many negative reviews online. But low and behold yesterday afternoon (Monday) £1300 was paid into my account. Today Ive deposited £100 and have withdrawn a further £600. Bear in mind if playing with the bonus the wager has to be cleared before withdrawing- but I had no problems with this. I appreciate that many other UK players have clearly had bad experiences but I can vouch for the site as my experience has been nothing but positive. The support team were also great when I had some questions. 5 stars from me :)

Been using this casino for about a year…

• Been using this casino for about a year from the UK. Not had too many major issues except from the customer service being terrible. Withdrawals are done somewhat quickly however the payments team will use regular tactics of delaying your withdrawal if you have a history of cancelling them. As they do not batch process withdrawals and do them one by one.I am leaving this review as for the first time I have been outright robbed. Nothing like this has ever happened before. As soon as I mention 🇵🇸 my funds start missing from my account.I won two spins on roulette that were not paid out. I thought it was just a delay as it usually corrects itself.I was told to clear cookies etc and wait which i did. Still nothing. So they said they will contact the gaming provider. They also said they cannot tell me the gaming provider as if its not there for all to see (pragmatic). This raised alarms to me and has me thinking maybe it is not pragmatic and that is just a white label provider.I explained the times of the win the balance at the time and the amount etc. They said they will get back to me as soon as they get a response. 3 days later I get a response saying. the provider has checked history and says it landed on number 26.Okay but it didnt It landed on a number I covered. Which wasnt 26 which I saw with my own eyes. Like I said this happened TWICE. So it wasnt just a mistake on my part. Again like i said after mentioning Palestine.I have no faith in InstaSpin in resolving this as their gaming commission is based in Comoros (Anjouan gaming authority) which if you do a quick search you will see that literally ANYONE with money can open a casino with that authority. They dont have a complaints email or even a legit website that doesnt look like it was made by a school kid.Be very careful trusting this company as you can tell from how they process payments (different provider everything payment) you will be able to tell they are not 100% legitimate.*Just to let you know £235 was taken in two spins. So it is not just pennies. They will literally steal 100s from you.*

I won on this site and they wouldnt…

• I won on this site and they wouldnt pay out what an absolute rip off stay away from this site

Ha ha ha 🤣

• Scam. Shit bonuses. Crashes all the time. How do they get away with it ?

Was playing £1 a spin and game glitches…

• Was playing £1 a spin and game glitches so was playing £80 a spin without me knowing made a complaint on live chat and all I had was a bunch of sarcastic messages saying they looked into it which took literally 2 mins between chat and they would close my account in 30 seconds no help at all absolutely disgusting site. I asked for the conversation to be sent to me which never happened so I had screenshot everything Jess who I was talking to even put a laughing face at end of a message

The games glitch and it changes the…

• The games glitch and it changes the stakes you spin I was only betting in 20p spins and next minute I was out of funds i looked and it changed to 20.00 a spin I took it as my fault and played again till I got a good ammount and it happened again . Proper dodgy site .

Awful site

• Awful site. Needs to see a bank statement to see your deposit. Like what to actual xxxx. You seen my deposit when you took my money. Think its a way round of making it hard to withdraw.Games glitch all over the place.

Pathetic they spam.my email.like 24…

• Pathetic they spam.my email.like 24 messages in a row i dont even have an account there and yes they called me at work today yes fuc work and I emailed them and the y said send pics of email i did and the harassment continues fume leave me alone please

Send Spam

• Pathetic company. Still sending unsolicited text msgs despite complaining. How low can they get to try & drum up business?

They accept your money but make it near…

• They accept your money but make it near impossible to withdraw money possibly not legitimate and only accepts money but wont pay you perhaps call your bank could potentially be a scam

Disgusting terms and conditions that…

• Disgusting terms and conditions that nobody reads all the way through They confiscated all my winnings £1250 because I played spins at £10 a spin and this is not permitted in the tcs and cs absolutely gutted for a disabled person with terrible mental health who is on benefits.That was going to really really help instead after all my hard work and perseverance through the x40 wagering requirement I get nothing but depression sadness and like Ive been robbed AVOID THIS COMPANY or at least read ALL the ts and cs Absolutely wounded and ruined my week

Found this site todayd ed

• Found this site today. Very impressed.Uploaded my documents and verified in less then 10 mins. Online chat with Jess was tops. She explained I needed to send more documents. Same sent. The response was so fast. Makes all the difference to talking with an AI.Thanks Jess. Looking forward to more fun on instaspin

Was lied to

• Was lied to. They get people to sell fake stories on threads and Facebook saying they win the jackpot on first play etc. BS!

Don’t play here!

• Don’t play here!. So many glitches and bugs while playing the games goes on and off every minute. Their website is most of the time offline for technical reasons and even if you do win they try their best to find an excuse not to pay out; they keep the money there for days.. it’s a casino with only 1million in turnover so be careful big wins means for them to close the doors they will never pay out. They probably keep the games on their servers and not on the providers server which isn’t very reliable as this allows them to set rtp as they wish.. (that’s why is their website off so often)

Great casino

• Great casino

Everything waa good at the start

• Everything was good at the start. Won £1600 withdrawal no problems..but after that hundreds of pounds lost never getting a play for my money or even a win..games youre reloading and freezing all the time...stay away from these scammers 😡

Such a good casino

• Such a good casino! Beside the big variety of games and game provider it always has to offer a cool bonus and the support I have to say is extraordinary good! Especially Philipp is my number one! They care for every little inquiry and don’t answer as bots or use scripted text but handle the customers like real people in front of them and very individually!

Made a few deposits before winning but…

• Made a few deposits before winning but did win at weekend and withdrew yesterday and it was in my bank account under 24 hours today but I did verify before playing games do cut out sometimes that why I gave 4 stars but good selection of games I was skeptical about receiving my winnings because of the bad reviews but they did pay so I will recommend I made withdrawal through bank transfer and was quick receiving it into my account👍