Casinoways1

• I had a response from casinoways2 (through trust pilot)asking me to contact them for more information to find my account. However although I emailed them straight away as usual Ive not had a response from them up to date. Trust pilot asked me for a reference to verify my review but as I dont have one I couldnt give it to them. This is casinoways from abroad and Ive been lead to believe they arent licensed. Theyre still sending me offers even though they blocked my account. I

Since the new upgrade no loyalty…

• Since the new upgrade no loyalty program hardly any wins and no promotions

This is an honest review from a real…

• This is an honest review from a real person.Having read all the reviews I was very sceptical about getting my winnings. I didn’t sign up for any bonuses because of wagering requirements.I made a withdrawal on 15th July and then began to verify my account. The chat was helpful on what documents were needed and guided me through the process. The chat responses are almost instant. My withdrawal was approved yesterday afternoon and in my bank this morning. I have another withdrawal waiting for approval so hopefully all goes smoothly again.

Had an issue with my payment method

• Had an issue with my payment method so I reached out to support. While I was still chatting with them they sorted it out and credited the missing amount. Great service felt like they were on top of things.

I made a couple of deposits last week

• I made a couple of deposits last week. One went through instantly and the other took a bit longer but eventually got processed. My funds were added to my account once the issue was sorted no complaints!

Updated 17/07/2025 : This site is dangerous

• Updated 17/07/2025 as they have responded . Unlike the lack of communication upon their site.You will have to be extremely desperate to gamble if you register with this site. I understand temptation is there. But it’s a trap. Do not fall in. While we deposit pounds they pay with Euros or Dollars so you still have to play by their rules. Then they take advantage of you by not communicating because if you make a withdrawal request they deny it so you are obliged as a gamble to continue to play all the while the my hope you lose .So I initially deposited £50 and they would not let me withdraw it so I stated to them I did not want any bonus of additional monies. Just wanted to play with my money. So they blocked my account and restricted me accessing it. I could not access the account and there was no one to make contact with. This site is being run from a bedroom somewhere in Eastern Europe. I made two deposits of £50 both came up on my bank statements as some weird names nothing to do with the site . So it’s a scam . Avoid them . This is a scam. Please gamblers. Control your addiction and stay away This site is dangerous they take your money and then when you wish to withdraw your money. They block your account . They charge £2.50 for a withdrawal they then state you have to have over £100 or 100 euro my money is currently locked away in their site. I will remove my review if you give me my money no this part is Changing because even though I got some money back I was short changed because they played around with conversion and fees. Stay away read other reviews if you don’t think mine is up to standard. Stay safe and In control people

Good casino give free spin

• This site should be closed down. They kept my winnings of over 2000 euros and closed my account for no reason. They only had one person on chat that would leave me on hold without answering my queries. I also emailed several times and didnt get a response.worst site and worst customer service Ive ever encountered. Avoid at all costs.

Scam site.

• Bank deposit terrible 300 euros gone from my bank nothing shown in the game account tried to query was told 30 minutes to clear hours later still waiting told need screenshot or statement as proof accepted CC payment instantly why no instant bank payments?

Bank deposit terrible 300 euros gone…

• Do not play on this casino site! Scam scam scam! I can not believe that’s this is on trustpilot!

Scam scam scam

• Great casino had 10 free spins only won 40p but I managed to win £120 out of that and just withdrew £100 hopefully it goes into my bank without and issue was shocked it let me withdraw because I haven’t deposited or verified my account yet

Great casino had 10 free spins only won…

• Opened an account and found great amount of slots which is my go to. Made a few deposits and found the games played very fairly. I hit a big win and made a withdrawal of 1500 as with all non Uk sites was a bit worried but this was in my account within 48 hours. Didn’t find verification too much of a problem. Can’t understand why so many bad reviews.

Great site

• Requesting every card Ive used be verified even though they expired a long time ago and asked for a bank statement from a bank account that never existed to withdraw (edit the account was closed since I registered with the casino but they requested and successfully received proof of ownership letter from the bank in question. ) Just waiting to see if I pass finally. Its been a lot of work. Please verify when you set up the account abd understand you will need to verify every method ever used to deposit before withdrawal. Changed rating to 3 stars and will make 5 stars once its all resolved. Such an effort. Team have been very helpful and pro active at resolving my issues. I am thankful for the big effort. It is a complicated case.

Verification nearing impossible but getting there.

• Iwanted to take a moment to express my sincere gratitude for the prompt resolution of my recent issue. I truly appreciate the way your team handled everything and I’m delighted to have my concerns addressed so efficiently. I’m especially thankful for restoring my €844 balance.Thank you ever so much for your excellent customer service.Best regardsMike

It took a while but finally it’s resolved thank you

• Disagree with your response I cancelled card used on those dates due to being comprised I used new card to play and had a small win sent copy of that card to you so I could withdraw thats when you wanted to see a copy of my cancelled card any excuse not to pay out.SCAM SITE stay away !!!! Not trustworthy !!!!

Response to casinoways

• Terrible site. I deposited 4 times and only 3 went on showed them proof and nothing some pathetic excuse saying finance would get back to me and nothing. When you go back in to try and talk to someone it won’t let you.

Terrible site

• Shocking site let me deposit multiple times but when it comes to withdrawal they need to see every id yav ever had and proof of every letter sent to you in the last 150 decades ha. Why let you deposit if you can’t withdraw n don’t even try email the support address cos ya won’t get a reply haha avoid 100% 🤦‍♂️

Shocking site

• Uploaded £20 span 100 x 20p spins on big bass vegas then span £13 20p x 65 on big bass splash..ended up with £16 so went to spin 20p x 80 on Big Bass Floats My Boat. The game was set at 20p after four spins I had no balance I looked again and game was set at 20p...Ive tried explaining to casinoways support but they saying game was set at £4. Absolute robbery no refund no apology. Avoid these crooks.Another problem is if you say upload £20 start spinning and win £100 after a few spins you cant withdraw as they expect you to wager your deposit before withdrawal. That in itself is absurd.Avoid them as they try every trick in the book on live chat to swindle you stop withdrawals or tell you that a game was set at £4 a spin when it was clearly set at 20p .Robbers stay clear.

Crooks

• This casino claims that they are licensed in Curaçao but provides no license verification -- which is required of legitimate Curaçao licensees. So that means there is no authority to appeal to. Casinos like this are essentially pirate operations beyond any government or regulatory body.

This casino claims that they are…

• Would even give it one star! Awful website always glitches and funds disappear then for th to investigate they want screen shots. Well it happens that quick !!! I played a game for hours won some free spins and it was up to x27 winnings won around 1800 site glitched and kicked me out. They will investigate they say! Best thing to do is speak to your bank they have no uk jurisdiction no gaming license and are committing fraud by fronting as numerous operations to by pass gambling protections n the uk.Made contact as requested below however as suspected communication has gone ignored!!Numerous laws are being broken by this casino to avoid detection and get around measures put in place for vulnerable gambler’s payments are miscoded. Using the wrong MCC for payments is unlawful and a direct breach of visa terms and conditions. It is also classed as money laundering as the payment processors are actively allowing illegal activity to happen.avoid this site at all costs Not worth reaching out to customer support as they suggest I have been emailing since October and have not had one response. I would advise everyone to make a report to the intelligence department at the gambling commission who are committed and working hard to close down these illegal casinos and stop them preying on the vulnerable.In response to below - I have been emailing support since October and have received one response you only add that so it looks like you are responsive to customers however that is not the case at all.

Would even give it one star