Do not deposit

• Do not deposit

Beware of game crashes loss of winnings and no compensation.

• Beware of game crashes….I recently played on 888 Casino and had a small win on one of their slot machines — just a few pounds but a win nonetheless. Moments later the game crashed. When I reopened it my balance hadn’t updated and the win was gone.I contacted customer support expecting at least a fair investigation or refund. Instead they brushed it off saying the issue was on my end due to a lost connection. Absolutely no compensation or even goodwill gesture offered. It felt like they were just covering themselves.I can’t help but feel suspicious — everything worked fine until I won. Then suddenly connection “issues”? Convenient. This experience has left a really bad taste and I won’t be depositing here again.If you value fair play and responsive customer support I’d seriously think twice before using 888 Casino. You’re taking a gamble before the reels even spin.JUST A LITTLE UPDATE……☹️ previously submitted a complaint to 888 Casino and was advised to get in touch again for further assistance. Despite having to explain the entire situation once more through the live messaging chat I was told that my claim had been escalated. However it has now been over a week and I have yet to receive any follow-up or update. This continued lack of communication is frustrating and unprofessional and I would appreciate a timely response regarding the status of my claim.

Been with this site years but I never…

• Been with this site years but I never deposit any more and thats because I never won anything its only fun when u win now and then but when they continue to take and not give bk thats ur cue to move on am with another site now do I recommend 888 sorry no

Formal Complaint Regarding Unjustified Loss Due to Disconnection – 888 Casino

• I am writing to formally lodge a complaint against 888 Casino regarding a serious issue I experienced during a live Blackjack session on “Ventuno Partenope” on March 31st 2025.At 23:26:17 I placed a bet that was fully accepted by the system. However I was immediately disconnected from the game without warning or explanation which prevented me from performing any in-game action. When I reconnected I discovered that the hand had been marked as lost despite not having had the opportunity to interact with the game.I contacted 888 Casino’s customer support to report the issue. Unfortunately their response only acknowledged a previous bet placed at 23:24:44 completely ignoring the actual disputed bet at 23:26:17. My transaction history clearly shows two separate bets yet their support failed to recognize the second one omitting a crucial piece of information.I find this behavior to be unacceptable and unfair. Since I received no adequate explanation or resolution I have already submitted a report to the Malta Gaming Authority (MGA) through their official complaint form requesting a thorough investigation.Additionally this is not the first time I have encountered similar issues with 888 Casino. In the past I have experienced improperly registered bets and unexplained disconnections that resulted in unjustified losses raising serious concerns about the reliability and fairness of their platform.

This casino is a joke

• This casino is a joke. Once you win some money with the bonus credit and cash out they stop giving you bonus credit. Even the fortune wheel stops giving you prizes - it always lands on no prize.

Scammers be careful guys I deposited…

• Scammers be careful guys I deposited 550 pounds and I played same game for 5 hours and nothing!!!! Report them!!!!

1 extremely bad experience.

• This would be a 4 star review as I have never experienced any issues depositing or withdrawing money but unfortunately I cant. 1 game has destroyed any confidence i had with this company and its a custom slot. 888 gates. I have played all variants of gates if Olympus and understand their volatility but this is a pure money grab. Over 500 spins 0 bonus and absolutely no base game hits. Why does one extremely poorly designed game ruin what is actually a decent site.

Abysmal customer service and response

• It’s a good casino until they decide to say your bank declined to receive winnings! Two weeks later and despite their emails to me online chats and promises to expedite.. no sign of £800 so I’m withdrawing at £10 via wire transfer a time until they are gracious enough to assist. All verification done and cleared. 888casino please don’t reply with a generic reply sort this out thank you. Cedrick today and no help at all. Happy to attach photo evidence to support

Awful awful company still no pay out…

• Awful awful company still no pay out after 5 days all relevant information sent please do not waste your time gocekse where.

Basically it doesnt matter what anyone…

• Basically it doesnt matter what anyone writes or says about 888 Casino. As the powers in B do not give a Dam whats said as long as money keeps rolling in.This Company will never change there are plenty mugs out there in world like me and many others have experienced the total lack support or customers requirements and frustrations trying to get your withdrawals paid in reasonable time. Amazing AdmiralSky V Coral all can pay in very very short time. Not all this B.....KS up 6 days. Andy

I signed up as a new customer took my deposit and then disabled my account

• I signed up as a new customer I deposited £10 and then they disabled my account.I went on chat service with them and they asked for ID documents to verify me so I uploaded passport bank statement & utility bill which was accepted. Then they asked for a selfi and said they can’t verify me…. Why??I want my deposit back!Really bad service!

Its so frustrating after submitting…

• Its so frustrating after submitting all requires documents I still cant withdraw my winnings they still say I need to upload proper documents and now I cant even raise the query through love as theyre offline

Account disabled after deposit

• I made an account put some money in got my welcome bonus and spam a few slots just for my account to be disabled 20 mins later. A message popped up saying that it had been disabled and the verification team will be in contact in 48-72 hours. No word 2 weeks later. Shocking service still trying to get this sorted but it just isn’t happening. No one I can contact and the online help is useless

Terrible

• Terrible . This is the only site and got not a penny in winnings . You win maybe once on your number but then ten to 15 spins nothing . It just does not pay anything . Just threw away my money no fun at all. I seriously believe a scam like clover .

Run by the Cartel

• This company is run by the cartel out of Gibraltar. You are literally just sending your money to criminals to pay for crime. This site is a scam and you will never win. It is designed to only take your money. Do not give these criminals your information. Do not give these criminals your money. I only realized too late that all my money was just going to fund crime and this is not actually a casino. I don’t know how this is allowed on the app store but something is very very wrong here. They were investigating in 2023 and fined over 10 million dollars for fraud. They are still doing the same thing do not trust this site.

Opened an account with this…

• Opened an account with this companythey took my initial deposit but wouldnt let me play saying I had to verify id and addressafter uploading said documents I was told theyre to smallblurry or didnt conform to their list.Absolute joke of a site 😡😡

I have received an email from 888casino…

• I have received an email from 888casino saying that I have an account with a balance of 15p and that I’ve not used the account since February 2024.Firstly I’ve never opened an account with this company 2ndly i don’t gamble online or at all.KINDLY look into this serious matter.If account has opened in my name FRAUDULENTLY PLEASE CLOSED DOWN IMMEDIATELY.I wish to be informed of the outcome.THANK YOU

Complete scam made deposit and played…

• Complete scam made deposit and played more money won a bit still awaiting process as went to log in and they said I had self excluded which I have not sent all id and verification and now using resolver as I would like my winnings won’t hold my breath though thought id be able to get some thing done to my car with my winnings but clearly they are not giving me my winnings

This company are completely scammers…

• This company are completely scammers can’t win anything. Just sucking your money nothing else. Better avoid this website you never will win anything!!! If you get one bonus in 1 hour you are very lucky and then you will win max 10-20x your bet this is crazy . Rubbish!!!!

Do not use this site

• Deposited thousands of pounds on this site not one decent win! played on the same game hardly had any bonus’ just dead spinning….this site just takes ur money rubbish returns don’t bother playing!Just look at the reply from 888….they replied in another language knowing I’m GB says it all haaaa!!!!