21.co.uk
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21.co.uk
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Marian Caramalau 10 reviews
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As a new customer
- As a new customer Im very satisfied at first. Thats why Im giving you maximum stars and well see what happens along the way.
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Marta Ryan 4 reviews
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Started of ok get 3 bronze pots but inā¦
- Started of ok get 3 bronze pots but in 15 years have never had 3 bronze continually all at the lowest figure of 60Ā£ played with 400 on my own money but nothing after that the pots that you pay extra 10p per spin is a good idea if it is genuine but never so a pot in a week so that also make me wonder I know you only pay for entertainment but surly 6 days paying on the trot you would expect to win on one if you can somehow get a win above 200Ā£ I would pull it out cut your losses and move to another site still waiting for the win above 200Ā£ these are a Renton number generator but still run by main software to be able to pay a supossed 95%rip which means return to player I have played a number of sites but never have seem to come off winning good luck but you should be prepared to lose just how much is down to you on promotions no bonuses site is very flat and Loyalty doesnāt get you anything on here
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ahurad mehregan 21 reviews
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Great selection of games with goodā¦
- Great selection of games with good chances of winning.
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Simon Atkinson 11 reviews
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Would avoid this casino!
- 13/06/25 Despite the reply I still havenāt anyone contact me and still havenāt received my withdrawal Would avoid this casino!! Allowed to deposit multiple times but as soon as I click the withdraw Iām kicked out of my account saying my account is under review despite already have uploaded documents in order to verify my account Iāve emailed spoken to multiple agents on live chat to no avail! Absolutely ridiculous!!
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Marian Caramalau 10 reviews
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Most casino sites are out 2 rob youā¦
- Most casino sites are out 2 rob you blind we all know that but good god 21.co.uk is on another level. Ā£160 i had to spend to get my first bonus which paid a whopping Ā£1.69. Dead spins after dead spins. Stick to mr q or virgin not these dodgy sites that rig all there games
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Mick Obrien 45 reviews
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Iām donāt want give any stars.im stillā¦
- Iām donāt want give any stars.im still waiting my withdrawal 1053Ā£ for 2 weeks already not updated and not get my withdrawal yes .this is not right im think they are scammers.im dont know im get my money or not my account they close too canāt login to my account now to.
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Gautham Reddy 6 reviews
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Verification nightmare and account closed
- Pink Casino suspended and later closed my 21.co.uk account (all Leo Vegas sites are connected like this) for not providing sufficient and correct documentation even though I sent my documents passport proof of address card photos and everything and had emails saying they were accepted (see my Pink Casino review).I had a small balance on 21.co.uk that was only trapped in my locked account for a week or so hence 2-stars... but still I had no messages about why my account was locked I had to figure out that these sites were connected in this way myself and it wasnt till my accounts were closed that they actually sent an emailing explaining it.When they closed my account they did pay my casino balance out to my bank right away which is about the only good thing I have to say about them.
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Kim 3 reviews
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Very good betting app
- Very good betting app I turned Ā£30 to Ā£6600 and received my payout next day with no problems.
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Craig 42 reviews
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DO NOT PLAY HERE THIS OUTFIT ARE Aā¦
- DO NOT PLAY HERE THIS OUTFIT ARE A BUNCH OF ROBBING THIEVES.
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Kawadee Thongtang 2 reviews
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Very good site and a good and quickā¦
- Very good site and a good and quick payout process šš»
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Sam 4 reviews
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Rip off cowboys
- Been using 21.co.uk for over a year now. Have spent thousands with them and have been recommending them to all my friends which many have joined the site. Up until now they have been the best site I have ever played on. A very user friendly interface and a nice RTP ratio. Today my partner set an account up so she could have a go at it for the first time. Sheās never really been into gambling but since I do it both online and in person frequently she wanted to see what itās about. Unknown to me at the time I made the mistake of funding her first time using my bank card in my name (our joint account). What a massive mistake this was. Iād deposited Ā£500 for her to sit and play with just so she could get to grips with it and do what she liked. Of course like most times. Beginners luck set in and she won Ā£1800 back. Thinking not too much of it I then actioned a withdrawal from her account as she didnāt know how to do it herself. I withdrew the winnings onto the same card used to deposit. Randomly an hour later both my account and her account got suspended and we both received emails saying additional verification is needed. The verification asked for was the bank card used to deposit for both accounts. So I sent a photo of the front and back. I then attempted to log into my account which was still showing as suspended. I messaged live support who promptly reactivated my account. I asked my partner to try and log into hers but that was also still showing as suspended. When I reached out to live support I was then met with the issue that had caused all of this. I was told my partner was now banned from 21.co.uk and all casinos associated with the LeoVegas brand. The winnings had been forfeited and we was told that due to the card used to deposit the funds wasnāt in the same name as the account name it breached there terms and conditions. A very very silly mistake from me. However I assumed all money had been lost but quite nicely of them they did return the deposited funds so I do think that somewhat dampens the blow! But itās still not great that we lost out on the other Ā£1300 because the bank card doesnāt have my partners name even though itās our joint account. A lesson learnt and a mistake I will not be making again. For such a large company I canāt imagine it would make much of an impact if any but I will also be shutting down all accounts associated with the LeoVegas brand. It has left a very sour taste and just donāt believe itās fair. Iām not even able to dispute it. Moral of the story. Always read the small prints.
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Jordan 5 reviews
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Read the t&cs!!!
- 82 random spins every single black number some of them 3 or 4 times no 8 11 no 10 so now these site is being investigated for me by the police along with gambling commission my advice steer well clear gaming machines fixed dare them to call me a lier
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Matt 7 reviews
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82 random spins every single blackā¦
- I lost my card and they wouldnāt let me withdraw to my new card. This is despite being the same bank account. Awful service live chat cut me off when asking about this issue
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Mark Mason 3 reviews
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I lost my card and they wouldnāt let meā¦
- Amazing I just register deposit small ammount withdraw 600 pound and received it right away I canāt say enought good thing what a great welcome
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Steve McLaughlin 4 reviews
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Amazing I just register deposit smallā¦
- Apologies review being updated again.Since adding the Ā£5 bonus to my account to rectify frustrating issue below it now appears I have just been stripped of recieving any offers and I have not been given any notification of it. For this to happen immediately after I raise a complaint because of not getting bonus I was entitled to is despicable! I also want 21.co.uk to please confirm if the person who confused losses for wagering Damio has received further training and that he will now ask if he is not sure of something./////////////////Updated my rating from 1 star to 3 star.I would like to advise that the below issue was resolved and I got my bonus.I kept getting emails saying bonus now added and it wasnt but eventually they did manage to add it.I do think that they may deliberately try to trip you up but you do normally get bonuses straight away. If not if you get through to right person they ll sort it.Its just mainly some of the staff not knowing what theyre doing and then refusing to check with someone when you tell them you dont think theyre right and also I do think systems are in place to try to fool people into not getting Bonuses they re entitled to but if you have met requirements they will give them to you if you get through to the right person.Original review below //////////////////////////////////////////////////////I opted in to live casino offer deposit Ā£20 and wager X 1 for Ā£5 Crazy Time BonusI contacted via live chat and got through to someone called something like Damio.He advised I had not deposited via promotion but I had no option to. I had opted in.He then told me I had only wagered Ā£13 so had to wager another Ā£7I had not I had wagered Ā£20 but made a loss of Ā£13I then went back on to my promotions and tried to click on wager but it was greyed out I then accidentally pushed on decline promotion so it has now gone off there was no option to ask me if I was sure I ve just wasted at least an hour trying to sort this out.
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Drew Ansell 1 reviews
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A legitimate company but can have issues
- Very good and faster
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h white 27 reviews
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Very good and faster
- Deposited Ā£30 site crashed tried to sign back in again and couldnāt. Couldnāt change passwordā¦Customer service wanted my card details front and back to recover Ā£26.. I refused to send the back of my card details and they refuse to refund me.So lost Ā£26 for no fault of my own Not Happy at all
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Fred 1 reviews
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Site doesnāt work
- Decided to open my account after 2 years. They said they needed a photo of my debit card from 2 years ago when it expired. Useless customer service .
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Thomas 2 reviews
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Decided to open my account after 2ā¦
- Very easy smooth and efficient site. ( from opening account to withdrawing in 24 hours )
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DK 19 reviews
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Very easy smooth and efficient site
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Israrullah Niazi 7 reviews
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Phil Harris 6 reviews
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Ray Berry 2 reviews
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tomas 12 reviews
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FAQ
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